Hello, Welcome to axonlabs.ai
It is an innovative business platform that caters to SMEs and small businesses in transforming the way they run their 'customer facing activities'. It helps businesses to:
What is unique about axonlabs.ai is that it puts your Brand Store into your customers dahsboard forever and establishes a lifelong customer engagement channel!
Specifially, for Brand Stores who either carry single brands or multiple brands axonlabs.ai brings many specific features like:
While e-commerce aggregators are always an option as a sales platform, axonlabs.ai enables your store to go online beyond just pure sales & your business beyond simple selling to taking 360 degree care of your customers!
It takes less than 15 minutes to create your online profile in axonlabs.ai
Once you have done that - your url becomes 'axonlabs.ai/yourbusinessname' which can then become your default online address - always up-to-date and your doorway to digital transformation and customer engagement.
It is a much more powerful doorway than a website!
For example, if your stores brand name is Wearhouse, then this is how your business card looks:
because it gives your customers flexibility to view your products and even save them to their wishlist - for which you get all the details!
you can create your comprehensive product catalog and manage your inventory in a more efficient way. You are sure to increase foot fall this way. This becomes a powerful hyperlocal e-commerce platform for you to let your customers quickly browse what they are looking for.
You also keep them updated of your new product arrivals and generate quick sales interest!
In this new digital era, your store does not need just an offline CRM application that works for you - but an online CMR (Cutomer's Management Of Relationship) application that works for your customers!
Keeping record of your customer purchases is one, but giving them this convenience to access the same whenever they need it a step forward in customer service. This way, you also ensure that you have intelligently given your customers a life-long doorway to reach you whenever they might need you - either to resolve their grievances or consider a new purchase!
They also feel elated since their purchases are recorded by you for them!
Pure transaction based businesses will be outpaced by the ones which demonstrate subject knowledge and are sensitive to customer-care!
axonlabs.ai has a facebook style timeline that lets you create business postings and it reflects in your customers timeline which is your doorway to keep them engaged and buy their mindshare. Whats more? - you control each posts exactly who sees it - they can even reply and engage converse with you!
Similarly, you can add detailed posts about important industry related informations.
You also control how these show in your web-profile for public view!
Building customer loyalty is paramount to any business. Your worry on customer churn rate will end if 'every interaction is enabled to build customers convenience and loyalty'. The stepping stone to customer loyalty is solving their issues quickly and structurally!
The grievances module is comprehensive, transparent and intelligently designed. They exactly know how you are working to resolve their grievances through various stages and you do it seamlessly as well. This brings tremendous trust of your customers to deal with you.
Emails are not efficient to send scanned invoices to your customers, specially when you quickly need to retrieve them and keep a track of all invoices in your store!
You can send all invoices to your customers dahsboard and make it a single point of referene to resolve any post-purchase issues. The information is always neaty stored and quickly retrievable even after decades! This gives another reason for your customers to have the trust in your business and deal with you.
axonlabs.ai packs power to you! An integrated promotion module lets you create SMS campaigns, Email campaigns and even social media posts that you can schedule for later days!
In version 1.0 we have integrated SMS promo module, Email Marketing Module and Facebook Marketing module. This brings enormous flexibility and power to you to promote your local business to your existing CRM data in axonlabs.ai or you can even import an external excel database!
Whats best? It is when you get strong analytics to study the traction you get out of your marketing spend!
It is wise to learn from your customers - they will eventually pay for your products & services. It is also wise to keep a track of what they feel about your service levels or offerings, so that you can continously improve upon those!
with axonlabs.ai you can easily and quickly create surveys! This brings huge power to your business collect intelligent feedback from your customers and also know how many of them have a mindshare for your business. It also gives your customer a sense that you are a progressive business which is always engaged with them. This gives them reasons to stick to your business!
Analytics is like a medical report. It saves your business by diagnosing what is the state of health of your business and what medication it needs to stay alive and thrive!
A series of powerful analytics is built in almost every feature of your dashboard. That lets you analyse and understand how is your business doing that then becomes the basis of your business decision making.